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Employee Experience in Singapore

Employee Experience in Singapore

The Global Employee Experience Report allows you to access workplace culture, employee engagement, employee happiness and employee wellness in Singapore. These four main indexes compose the overall Employee Experience Score that sets the ground rules for the future of work.

 

Bases of Employee Engagement

Employees highly appreciate the action plans based on their feedback. The average employee engagement rate across Singapore is 47%. However, when employee feedback is received and action is taken accordingly, engagement increases to 83%. When feedbacks are not taken into account, it was seen that it decreased to 34%. Due to strong internal communication, employees have a high sense of trust in their leaders. However, the employee recognition rate is improving, and employees seek to be more openly recognised. Performance management systems are also highly used to follow the continuous performance of the employees. If 360-degree feedback reviews and performance results are effectively communicated back, it boosts employee motivation. Tools that can also show company goals and career progression are highly demanded.

 

Internal Communication and Employee Feedback Structure

Many Singaporean companies have emerged as family businesses. This formed the basis of a hierarchical structure. Hierarchy in business processes should be given importance and respected. The decision-maker is the top management. It is considered disrespectful for the middle level to disagree with the top management. Internal communication is, therefore formal. Based on the need for employee feedback and employee recognition, gamified internal communication tools are highly effective. Colleagues like to communicate with each other frequently. A solid e-learning system with learning and measurement tools is in demand from both employees and the management. Employees seek continuous competency progression. On the other hand, management looks for a learning measurement tool to track the completion rates. Being able to gather people analytics is crucial to develop better people processes and employee experience.

 

Pillars of Workplace Culture 

 

Be punctual

Punctuality is a sign of respect in Singaporean culture. It is therefore considered insulting to keep a Singaporean business executive waiting. However, some Singaporean professionals may prefer to be a few minutes late not to appear overly enthusiastic, so be patient. 

Be a good listener

When speaking at a business meeting, make sure the other party has ended talking. Wait 10 seconds after the other party's comment; this shows that you are listening carefully to the other party. Pay attention to your tone of voice and eye contact. Communication among the people of Singapore is moderate. In general, they avoid loud conversations and angry attitudes. A calm tone of voice will be more respectful. At the same time, when you are in conversation with someone, avoid eye contact from time to time so as not to disturb the other party. 

Pay attention to business gifts

Giving gifts is a way of saying thank you. Products with the company logo will suffice. The gifts are opened after the giver has left. Gifts that suggest separation and cutting, such as scissors, are not appropriate. 

 

Learning & Development of Future Talents

%25 of students choose to attend junior colleges. %40 of students choose to enroll in Polytechnics. %25 of students choose to enroll in the Institute of Technical Education (ITE). 

Performance & Productivity GDP per Hour Worked: 81 USD Population: 5.880.586 (2021)

Part-time Employment Rate: 17.2%

Average Wages (USD): 5.549

Employee Turnover Rate: 6.70% (2020)

Minimum Wages (USD): 802 or 915

Unemployment Rate: Total 4.38% - Male 4.1% - Female 4.6%

 

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