Benefits of Mobile Solutions for Employee Communication

18 February 2022 | 4 Minute
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Why is Employee Communication Important
Benefits of Mobile Solutions for Employee Communication

Every company's use of mobile communication is becoming more and more critical. Over 81% of people in the United States own a smartphone. Instead of resisting the trend, firms should embrace mobile communication and use mobile phones to their advantage in the workplace.

There were many people already using cellphones and tablets to collaborate and get more done before the coronavirus outbreak. In recent years, there has been a shift toward remote employment, which has made mobile devices essential to many people's daily lives at work. Employees may now join zoom calls from the kitchen table, and emails can be checked while brushing your teeth.

Here are some statistics to see the big picture:

  • The vast majority (97%) of Americans own a cellphone of some kind and 85% own smartphones. In addition, 53% own tablets. [Pew Center for Research, 2021]
  • Mobile has surpassed desktop as the primary way to access the internet. [Comscore, 2018]
  • Apps account for 90% of mobile media time. The other 10% is spent on websites. [Smart Insights, 2020]
  • 70% of employees keep their phones “within eye contact” at work. [Career Builder, 2016]
  • 91% of corporate employees are using at least one mobile app. [Apperian, 2016]
  • 75% of people say their smartphones make them more productive. [Google, 2017]
  • Only 22% of companies provide a mobile experience for work applications and data. [PwC, 2021]
  • 64% of leaders say technology investments have led to gains in productivity. [Celerity, 2020]


We may safely assume that a large percentage of firms are still relying on outdated intranets, email, and collaboration platforms to communicate with their employees. Obviously, it isn't. 

Instead of being relieved, employees are irritated, especially those who work from home due to the coronavirus outbreak. Why? They use it for all other aspects of their lives because they can't communicate and acquire work-related information from the device.

However, this is where employee communication tools come into play.

What is an employee communication app? 

Employee applications are primarily internal communication tools, but the greatest ones can and will do much more. But a good employee app will allow organizations to access all employees via their own smartphones/tablets. 

Thus, employee communication tools can effectively connect distant workers. Ofttimes, they don't have a work email address or regular access to a non-desk or remote workers, freelancers, non-contract employees, temp workers, etc. 

As more employees work remotely, employee communication apps can help them access company data and resources on the go. They are generally targeted for practicality and relevance, and they do a great job of fostering alignment and engagement.


What are the benefits of mobile HR software?


  • Strategic Alignment 

When a corporation is formed, it declares its mission. The key to attaining corporate goals and gaining market share is to get everyone on board. Leaders can utilize a mobile communication tool to: 

Value alignment: Leaders should build a set of basic values that all employees agree to. These set the moral standards by which an organization must operate.

Culture alignment: For example, employee recognition programs help create a robust and high-performing culture. 

Alignment of goals and objectives: Mobile communication is a unique and automatic way to guarantee everyone is on the same page.


  • Improved Efficiency

Mobile solutions can assist mobile professionals who spend time on the sales floor, job site or working remotely. 

Mobile solutions are…

  • Reducing the need for superfluous and poorly managed face-to-face encounters.
  • Eliminating data silos for a free flow of information available to all employees.
  • Enabling instant texting for better alignment and decision-making. Employees may communicate with coworkers from anywhere.


  • Better Employee Engagement

Companies are being obliged to establish flexible arrangements so their teams can work off-site due to social distance rules. The appropriate mobile communication solution can help businesses adapt to this new normal while increasing employee engagement. Leaders may use mobile communication tools to assess employee satisfaction, identify management flaws, and make data-driven decisions to boost engagement.


  • Autonomy and empowerment for employees

Employees feel more connected to the firm when they have mobile communication tools at their fingertips. It also gives them more autonomy. 

Some examples: 

They can initiate communication in a flattened hierarchy. 

They can plan their own time. 

They can provide valuable input through surveys and messages. 

They can get professional development via mobile devices.


  • Better Planning 

Mobile communication can help a business by allowing secure file sharing, document collaboration, and employee access to company information at any time via a mobile intranet. Other features track clients and sales and project management tools that arrange tasks and who is responsible for them.

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